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Company settings, assets and activity log

Update your company details and logo, manage your images and fonts, see what has changed and switch between workspaces.

Company information

Go to Settings > Company.

  • Logo: click the round image to upload your logo, or click Fetch from website to get it from your website.
  • Company information ("General details about your company used across invoices and your account."): Company name, VAT number, Industry, Website URL, Address, Zip code, City, Country and Timezone. Click Save.

You need the Owner or Admin role to change company settings. Managers, analysts and support users can see them.

These details are used on invoices and by the AI features. Fill in the AI profile too: see Set up your AI profile.

Assets

Settings > Assets is your account's media library: all images, videos, audio and fonts used in your campaigns.

  • Upload files, or drop them on the page.
  • Filter by Images, Videos, Audio and Fonts, or search by file name.
  • Each file has Edit, Crop image, Edit with AI, Remove background, Download and Delete.
  • Older versions of a file are kept, so you can restore them.
  • Generate image with AI makes a new image from a description.

Activity log

Settings > Company > Activity log shows what has been changed in the account: each change has its Event, Subject, Description, User and Action date. Use Search by description… to find a change. The activity log is part of the paid plans.

Switch between workspaces

If you have access to several accounts, for example as an agency or a company with several brands, click your picture and Current workspace to switch. Search for the account by name.

More about assets

  • The tabs show how many files of each kind you have: Images, Videos, Audio and Fonts, or All categories.
  • Search assets finds a file by name. Group versions shows the versions of a file together.
  • Click a file's Edit to open Edit asset, where you can rename it and change its Category.
  • Select several files to Delete selected or Remove background at once, and Deselect all to start over. Select all selects every file shown.
  • Preview shows a file in full size, and File information shows its details.
  • Deleting a file is permanent and may break campaigns or emails that use it, so check before you delete.
  • For a file with versions: Delete old versions, Delete this version only, or delete all its versions.
  • The upload area says "Upload images, videos, audio or fonts". While uploading, it shows how many files are done.

Remove logo takes the logo off your company. Search activity log finds changes in the activity log.

On Enterprise agency accounts, Settings > Company > Enterprise has Enterprise information with the Sub-accounts title: the word used instead of "Clients" in the menus. Click Update to save it.

The Complete your company profile dialog asks for your company details, the industry (for example Retail, B2B, Consumer Goods, Consumer Services, Travel, NGO, Media & Entertainment, Insurance/Financial or Casino & Gambling) and your AI profile. Click Save profile.

In the workspace switcher ("Switch between the accounts you have access to."), you see My own workspace and, for agencies, the Partner workspace and Client workspaces. Use Search by workspace name… to find one.

Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

  • Chat with us

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.

  • Book a meeting

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.

  • Email us

    Write to contact@scratcher.io and we will get back to you.