Go to Settings > Data & access. You need the Owner or Admin role to see this page.
Delete lead data automatically
Keep personal data only as long as you need it. Under Data deletion:
- Turn on Enabled under Automatic campaign data deletion.
- Enter "The number of days after a campaign ends before the lead data is deleted", for example 30.
- Click Save.
When the time has passed, the leads of ended campaigns are deleted for good, including their data and consents. It can't be undone, so export what you need to keep, or send it to your email tool, before then.
Support access
Turn on Support access to let our support team open your campaigns to help you. You can turn it off again at any time. Our team may also ask for access in the chat, where you can click Yes, grant access. You can also grant access to a single campaign with Grant support access in its menu.
Popups on your website
These settings apply to all popups on your website(s):
- Popups per session: "How many popups should be shown in a single session on a website? (leave at 0 to allow unlimited)". A session is one visit.
- Popup delay: "Set a delay (in minutes) between showing different popups, if you have multiple on your website (leave at 0 to disable any delay)".
Click Save after changing them. For the settings of each popup, see Show a campaign as a popup.
Email domains
Add your own sender address for campaign emails. See Send emails from your own domain.
The cards in their own words: Support access ("Grant Scratcher support access to campaigns"), Popup delay ("Set a delay between showing different popups") and Email domains ("Add new sending email domains").