---
title: "Change your profile, language and password"
description: "Update your name, photo and email, choose the platform language, change your password and log out other devices."
url: https://scratcher.io/help/account/profile-and-password
language: en
---

1. [Help center](https://scratcher.io/help)
2. [Account, team and security](https://scratcher.io/help/account)
3. Change your profile, language and password

# Change your profile, language and password

Update your name, photo and email, choose the platform language, change your password and log out other devices.

## Your profile

1. Click your picture in the top-right corner and choose **Profile**.
2. Under **Photo**, click **Change** to upload a picture. It is "Shown across your account."
3. Under **User information**, change your **Name**, **Country**, **Language**, **Phone** and **Job seniority**.
4. Click **Save**.

Your **Role** is shown too, but only an owner or admin can change it. See [Invite users and choose their role](https://scratcher.io/help/account/invite-users-and-roles).

## Change your email address

Click **Change email** under **Email**, type the new address and click **Save**. Use the new address the next time you log in.

## Choose the platform language

The **Language** on your profile decides the language of the Scratcher platform for you. You can choose between Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Polish, Portuguese, Romanian, Spanish and Swedish.

This doesn't change the language of your campaigns. Each campaign has its own language. See [Run a campaign in several languages](https://scratcher.io/help/campaigns/languages-and-translation).

## Change your password

1. Go to **Settings** > **Security**.
2. Under **Password**, enter your **Current password**, your **New password** and **Confirm password**.
3. Click **Save**.

## Forgot your password?

On the login page, click **Forgot password?**, enter your email address and click **Send reset link**. Open the email and choose a new password.

## Log out other devices

Under **Browser sessions** on the **Security** page, you see where you are logged in. Click **Log out other browser sessions** and enter your password to log out everywhere else, for example if you used a shared computer.

## Profile details at a glance

- **Remove photo** takes your picture off.
- **Your phone number** is optional.
- **Subscribe to emails**: get product news and tips from Scratcher.
- Under **Password** ("Update your password"), type the new password under **Enter your new password** and **Confirm your new password**.
- **Browser sessions** ("Manage and log out your active sessions on other browsers and devices") shows each device as **This device** or "Last active" with a time.
- To reset a forgotten password, the page **Reset your password** asks you to **Enter a new password** and click **Reset password**.

Account, team and security

- [Change your profile, language and password](https://scratcher.io/help/account/profile-and-password)
- [Turn on two-factor authentication](https://scratcher.io/help/account/two-factor-authentication)
- [Log in with Google, Microsoft or LinkedIn](https://scratcher.io/help/account/log-in-with-google-microsoft-linkedin)
- [Invite users and choose their role](https://scratcher.io/help/account/invite-users-and-roles)
- [Company settings, assets and activity log](https://scratcher.io/help/account/company-settings)
- [Data & access: deletion, support access and popups](https://scratcher.io/help/account/data-and-access-settings)
- [GDPR, security and your data](https://scratcher.io/help/account/gdpr-and-your-data)
- [Agencies and client accounts](https://scratcher.io/help/account/agencies-and-clients)
- [Refer a business and get a gift card](https://scratcher.io/help/account/referral-program)

## Related articles

- [Turn on two-factor authentication](https://scratcher.io/help/account/two-factor-authentication): Protect your login with a code from an authenticator app, and keep your recovery codes safe.
- [Log in with Google, Microsoft or LinkedIn](https://scratcher.io/help/account/log-in-with-google-microsoft-linkedin): Use your work account to log in to Scratcher, and connect it to an existing login.
- [Invite users and choose their role](https://scratcher.io/help/account/invite-users-and-roles): Invite colleagues, give each the right role, and deactivate or remove users.

## Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

- **[Chat with us](https://platform.scratcher.io/login)**

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.
- **[Book a meeting](https://scratcher.io/book-a-meeting)**

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.
- **[Email us](mailto:contact@scratcher.io)**

    Write to contact@scratcher.io and we will get back to you.