---
title: "Plans and billing – Scratcher help center"
description: "Your trial, plans and add-ons, upgrades, invoices and payment."
url: https://scratcher.io/help/billing
language: en
---

1. [Help center](https://scratcher.io/help)
2. Plans and billing

# Plans and billing

Your trial, plans and add-ons, upgrades, invoices and payment.

## Articles

- [Your trial, plans and what happens when the trial ends How the free trial works, how to choose a plan, how monthly views work and what happens if the trial runs out.](https://scratcher.io/help/billing/trial-and-plans)
- [Choose, upgrade or downgrade your plan Buy a plan with card or invoice, move to a bigger plan right away, or downgrade from the next period.](https://scratcher.io/help/billing/upgrade-or-downgrade)
- [Add-ons: extra users, languages and features Add extra users, languages, special formats, the email module and more to your plan, and cancel them again.](https://scratcher.io/help/billing/add-ons)
- [Invoices, payment method and billing details Download invoices, change your card, and update the company details and VAT number on your invoices.](https://scratcher.io/help/billing/invoices-and-payment)
- [Cancel your subscription How to cancel or pause your plan, what happens to your campaigns and data, and how to get your data out first.](https://scratcher.io/help/billing/cancel-your-subscription)
- [Sign an agreement online Read and sign an agreement from Scratcher in your browser, add your invoicing details, download the signed PDF and check that a copy is the original.](https://scratcher.io/help/billing/sign-an-agreement-online)

Browse by topic

- [Getting started](https://scratcher.io/help/getting-started)
- [Campaigns and the editor](https://scratcher.io/help/campaigns)
- [Elements and design](https://scratcher.io/help/elements)
- [Games and formats](https://scratcher.io/help/games)
- [Prizes and winners](https://scratcher.io/help/prizes)
- [Sign-up forms and consent](https://scratcher.io/help/forms)
- [Publishing and sharing](https://scratcher.io/help/sharing)
- [Leads and statistics](https://scratcher.io/help/results)
- [Integrations](https://scratcher.io/help/integrations)
- [API, webhooks and MCP](https://scratcher.io/help/developers)
- [Rex and AI features](https://scratcher.io/help/ai)
- [Account, team and security](https://scratcher.io/help/account)
- [Plans and billing](https://scratcher.io/help/billing)

## Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

- **[Chat with us](https://platform.scratcher.io/login)**

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.
- **[Book a meeting](https://scratcher.io/book-a-meeting)**

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.
- **[Email us](mailto:contact@scratcher.io)**

    Write to contact@scratcher.io and we will get back to you.