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Add-ons: extra users, languages and features

Add extra users, languages, special formats, the email module and more to your plan, and cancel them again.

Add-ons let you add a single feature without moving to a bigger plan.

The add-ons

  • Extra user: another user on your account.
  • Extra language: make language versions of your campaigns.
  • Special formats: calendars, leaderboards, countdowns and pre-registration.
  • Email module: send emails to players, such as prize emails and double opt-in.
  • Custom url: run campaigns on your own domain.
  • Email sender: send campaign emails from your own address.
  • Customizable dashboards: build your own dashboards.

Some plans include some of these already. Then the add-on says Included in plan.

Buy an add-on

You need a paid plan to buy add-ons.

  1. Go to Settings > Plan & billing > Add-on features.
  2. Click Add on the add-ons you want (click Remove to take one out again), or set the number you want, for example of extra users.
  3. Check the total at the bottom: the Monthly extra payment and any One-time payment.
  4. Click Proceed to checkout, read the confirmation and click Confirm purchase.

Each add-on shows its price per month, Add to subscription for monthly add-ons, or One-time payment. Add-ons that say Contact us are set up by our team: click Contact.

The price is added to your plan.

See or cancel your add-ons

Turn on Display my features to see the add-ons you have. Click Cancel to stop one. It keeps working until the date shown in Ends at, and you can click Resume to keep it after all. For add-ons with a number, such as extra users, click Change to change the number.

Without a paid plan, buying an add-on opens Upgrade required with Go to plans. The checkout bar shows the Monthly extra payment and any One-time payment. Confirm in Confirm upgrade.

Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

  • Chat with us

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.

  • Book a meeting

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.

  • Email us

    Write to contact@scratcher.io and we will get back to you.