Only the account owner can see billing.
Download invoices
- Go to Settings > Plan & billing > Billing history.
- Find the Invoice by its Date and Amount.
- Click Download to get the PDF.
The Status is Draft, Awaiting payment, Paid, Uncollectible or Voided.
If you pay by invoice outside the platform, the page says "You are currently invoiced manually. Contact Scratcher to get your invoices."
Change your card
- Go to Settings > Plan & billing > Payment method.
- Under Card details ("The card used to pay for your subscription."), click Change payment method (or Change).
- Enter the new card and save it.
If you are invoiced manually, there is no card, and the page asks you to contact us to change your payment information.
Change your billing details
On the Payment method page, under Billing details ("Used on your invoices and for VAT reporting."), change the Company name, Email, VAT number, Address, Zip code, City and Country shown on your invoices. Click Save.
Changes are used on your next invoices.
The card form asks for the Cardholder name, Card number and Expiration date. With no invoices yet, the history says No data available.