--- title: "Your trial, plans and what happens when the trial ends" description: "How the free trial works, how to choose a plan, how monthly views work and what happens if the trial runs out." url: https://scratcher.io/help/billing/trial-and-plans language: en --- 1. [Help center](https://scratcher.io/help) 2. [Plans and billing](https://scratcher.io/help/billing) 3. Your trial, plans and what happens when the trial ends # Your trial, plans and what happens when the trial ends How the free trial works, how to choose a plan, how monthly views work and what happens if the trial runs out. ## The free trial Your trial lasts 14 days and needs no credit card. The banner at the top shows how many days are left. Click **Upgrade now** to choose a plan at any time. Your campaigns, settings and leads stay as they are when you upgrade. ## The plans Scratcher has plans for different needs, from a single shop to large brands and agencies. The plans differ in, among other things: - how many campaigns can be live at the same time - how many views your campaigns can have - how many users you can have - which games, prize types and integrations are included - extras such as the email module, special formats, custom dashboards and your own domain See current prices and what each plan includes on our [pricing page](https://scratcher.io/pricing). In the platform, click your picture and the plan name, or go to **Settings** > **Plan & billing** > **Plan**, and click **Compare plans**. You can pay monthly or yearly, and save by paying yearly. On Enterprise and agency plans, prices and features are agreed with our team. [Book a meeting](https://scratcher.io/book-a-meeting) to talk about it. ## Views Views count how often your campaigns are loaded. Your plan includes a number of views per month. See your use by clicking your picture: under your plan it says **Views**. The account owner gets an email when 80% and 90% of the views are used, and when the limit is reached. ## When the trial ends If you haven't chosen a plan when the trial ends: - You see the page **Trial is over** when you log in, with the plans to choose from. - Rex isn't available, but you can still chat with our team. - Choose a plan to keep your campaigns live and continue where you left off. Click **Compare features** to see the plans side by side, or **Contact sales** to talk to us. If the plans include a free plan, its button says **Continue Free**. It moves your account to the free plan with its limits, without payment. ## Who can buy a plan? Only the account's **Owner** can see and change billing. If billing is handled by an agency or by an agreement with Scratcher, you see a message that billing can only be changed by Scratcher. Contact us in the chat. ## The plan page at a glance - The title is **Pricing plans for teams of all sizes**. Switch between **Monthly** and **Bill annually**; the switch shows how much you save by paying yearly. - The recommended plan is marked **Trial plan** during your trial, and **Most popular** after it. - When a downgrade is waiting, the page says so, with the date and **Cancel downgrade**. On a yearly plan, it also shows "Your subscription period lasts until" and the date. - Your plan's button says **Current plan**. A smaller plan you can't move to yourself says **Contact us to downgrade**. - **Enterprise account** and **Agency account** have **Contact us →**. - **Compare plans** opens the **Pricing plan comparison** table: usage (views, participants, **Monthly live campaigns**, accounts, users), the platform (analytics, integrations, **Popup formats**, workspaces), features (templates, design kit, elements, game formats, prizes, sharing, **Animations & Effects**, **Mediabank**), add-ons (email, special formats, tracking, **Embed / URL**, product feed, security, **Webhooks & API**) and **Service & Support** (email and chat support, the help center, onboarding and a success manager). - A locked feature shows a tooltip with **Get access** or **Go to Plan & Billing**. Plans and billing - [Your trial, plans and what happens when the trial ends](https://scratcher.io/help/billing/trial-and-plans) - [Choose, upgrade or downgrade your plan](https://scratcher.io/help/billing/upgrade-or-downgrade) - [Add-ons: extra users, languages and features](https://scratcher.io/help/billing/add-ons) - [Invoices, payment method and billing details](https://scratcher.io/help/billing/invoices-and-payment) - [Cancel your subscription](https://scratcher.io/help/billing/cancel-your-subscription) - [Sign an agreement online](https://scratcher.io/help/billing/sign-an-agreement-online) ## Related articles - [Choose, upgrade or downgrade your plan](https://scratcher.io/help/billing/upgrade-or-downgrade): Buy a plan with card or invoice, move to a bigger plan right away, or downgrade from the next period. - [Add-ons: extra users, languages and features](https://scratcher.io/help/billing/add-ons): Add extra users, languages, special formats, the email module and more to your plan, and cancel them again. - [Invoices, payment method and billing details](https://scratcher.io/help/billing/invoices-and-payment): Download invoices, change your card, and update the company details and VAT number on your invoices. ## Still need help? Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform. - **[Chat with us](https://platform.scratcher.io/login)** Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away. - **[Book a meeting](https://scratcher.io/book-a-meeting)** A free 30-minute video call with our team: a tour, campaign ideas or help with your setup. - **[Email us](mailto:contact@scratcher.io)** Write to contact@scratcher.io and we will get back to you.