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Personalise texts with dynamic tags

Show the player's name, their prize, their discount code or today's date in your texts and emails.

Dynamic tags are placeholders that Scratcher replaces with real information when someone plays. Write "Congratulations {LEAD_FIRST_NAME}!" and Anna sees "Congratulations Anna!".

Insert a dynamic tag

  1. Click a text on the page.
  2. In the floating text toolbar, click Dynamic tags.
  3. Click the tag you want. It is copied to your clipboard.
  4. Paste it into the text where you want it.

Which tags are there?

  • Lead: First name, Last name, Full name, Email and Phone number, from the sign-up form.
  • Prize: Name, Value, Description, Discount code, Valid until, Link and Image of the prize the player won.
  • Game: for example Points, Time elapsed, Attempts remaining and Drawing tickets.
  • Generic: dates and times, such as Current date, Tomorrow, Day of week and Year.

Tips

  • A tag only has a value when the information exists. The first name is empty if your form doesn't ask for it.
  • Prize tags work on prize pages and in prize emails.
  • Use Preview to play the campaign and check that the tags show what you expect.

All generic and game tags

  • Generic: Current date, Tomorrow, Yesterday, Day of month, Day of week, Month, Month name, Year, Hour, Minute, Second and Error message.
  • Game: Points, Time elapsed, Time remaining, Attempts used, Attempts remaining, Click counter and Quiz same answer percentage.
  • Lead: also Drawing tickets, when the campaign uses draw tickets.

Prize tags only show in prize emails, not in other emails.

Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

  • Chat with us

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.

  • Book a meeting

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.

  • Email us

    Write to contact@scratcher.io and we will get back to you.