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Rex, your AI assistant: the busywork, handled. The ideas, yours 👉 Meet Rex

Good to know about the editor

Inactivity, new versions, editing on a phone, what isn't possible yet, and how your work is saved.

Your work is saved as you go

Every change is saved within a second. While saving, Rex's speech bubble says "Saving..." and then "Everything is saved!". If you try to leave while something is still saving, the editor asks you to wait.

On a live campaign, saved changes only reach players when you click Update.

If you are away

After two minutes without using the mouse or keyboard, the editor dims and asks you to move the mouse to continue. After ten minutes, you are taken back to the front page, so the campaign is free for colleagues to edit. Your work is saved.

A new version of Scratcher

When we release an update, the editor may show Version Update Available. Make sure your changes are saved and click Refresh now.

Editing on a phone

On small screens, you can't use the full editor. You can still change the Start date and End date, turn on Always on, publish, update, pause, stop or reactivate the campaign, and copy its links.

Things the editor doesn't do

  • There is no version history. Copy the campaign first if you want to keep a version before big changes. See Organise, copy and delete campaigns.
  • You can't copy elements from one campaign to another. Save a page as a template instead. See Save and reuse templates.
  • Only one person can edit a campaign at a time.

Still need help?

Real people are here to help. If you already use Scratcher, the quickest way is the chat inside the platform.

  • Chat with us

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.

  • Book a meeting

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.

  • Email us

    Write to contact@scratcher.io and we will get back to you.