---
title: "Barcodes and redeeming prizes in store"
description: "Give winners a barcode to scan at the till, or a prize they redeem themselves at the counter."
url: https://scratcher.io/help/prizes/barcodes-and-in-store-redemption
language: en
---

1. [Help center](https://scratcher.io/help)
2. [Prizes and winners](https://scratcher.io/help/prizes)
3. Barcodes and redeeming prizes in store

# Barcodes and redeeming prizes in store

Give winners a barcode to scan at the till, or a prize they redeem themselves at the counter.

If your prizes are collected in a store, give winners a barcode or let them redeem the prize on their phone in front of your staff.

## Give a barcode

1. Open the prize and select **Barcode** under **Redemption method**.
2. Choose **Fixed code** for one barcode for everyone, or **Unique codes** and upload a list, the same way as [discount codes](https://scratcher.io/help/prizes/discount-codes).
3. Click **Settings** (**Manage barcode settings**) to choose the barcode **Type** your tills can read: **Code 39**, **Code 128**, **Interleaved 2 of 5 (ITF)**, **EAN 8**, **EAN 13**, **UPC-A** or **UPC-E**. You can also set the **Bar thickness**, **Height** and **Color**, turn on **Use background color**, and **Include code as text** below the bars.
4. Check the **Preview** and save.

Barcodes are part of the higher plans.

## Let winners redeem the prize at the counter

The **Direct redemption** add-on on the prize's **Settings** tab lets winners redeem the prize directly on their phone:

1. The winner shows the prize page at the counter and presses the redeem button.
2. The prize is marked as redeemed, and the code is shown for five minutes so your staff can see it.
3. After that, the prize page shows that the prize has been used.

Set how long winners have to redeem the prize under **Last redeem type**: **Hours from prize is won** (with **Hours before prize expires**) or **Specific date** (with an **Expiry date**). Prizes that are not redeemed in time go back to the prize pool after the delay you set in **Recycle prize duration - Hours** and **Recycle prize duration - Minutes**. Choose the delay carefully, so a prize isn't handed out again while the first winner can still use it.

Only use direct redemption for prizes collected in person. For codes that winners use online or receive by email, don't use it.

## See what has been redeemed

The campaign's **Prizes** tab shows **Won prizes**, **Redeemed prizes** and **Expired prizes**.

Prizes and winners

- [Add a prize](https://scratcher.io/help/prizes/add-a-prize)
- [Set the win chance and prize limits](https://scratcher.io/help/prizes/win-chance-and-limits)
- [Give discount codes as prizes](https://scratcher.io/help/prizes/discount-codes)
- [Barcodes and redeeming prizes in store](https://scratcher.io/help/prizes/barcodes-and-in-store-redemption)
- [Draw winners](https://scratcher.io/help/prizes/draw-winners)
- [Win and lose pages](https://scratcher.io/help/prizes/win-and-lose-pages)
- [See your winners and handle prizes](https://scratcher.io/help/prizes/see-your-winners)
- [Prize schedules, prize pools and other prize add-ons](https://scratcher.io/help/prizes/prize-schedules-and-pools)
- [Every prize setting explained](https://scratcher.io/help/prizes/every-prize-setting)

## Related articles

- [Add a prize](https://scratcher.io/help/prizes/add-a-prize): Add a prize to your game: name, image, value, how many there are, the chance to win and how it is redeemed.
- [Give discount codes as prizes](https://scratcher.io/help/prizes/discount-codes): Use one shared code or upload a list of unique codes, so every winner gets their own code.
- [Lucky number: let people enter a code to win](https://scratcher.io/help/games/lucky-number-codes): Print codes on packaging, receipts or flyers, upload them, and let people type them in to see if they won. With every setting and common problems.

## Still need help?

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- **[Chat with us](https://platform.scratcher.io/login)**

    Log in and click the chat button in the bottom-right corner. Rex answers right away, and our team is a click away.
- **[Book a meeting](https://scratcher.io/book-a-meeting)**

    A free 30-minute video call with our team: a tour, campaign ideas or help with your setup.
- **[Email us](mailto:contact@scratcher.io)**

    Write to contact@scratcher.io and we will get back to you.