By default, campaign emails are sent by Scratcher with your account name as sender. To send from your own address, such as news@yourbrand.com, add an email domain. This is part of the Email sender add-on, or plans that include it.
Add your domain
- Go to Settings > Data & access and find Email domains ("Add new sending email domains").
- Click Add new. The dialog Create email domain opens.
- Enter the full Email address you want to send from and click Create.
- You get a table of DNS records with Type, Host and Points to:
- an SPF record and a DKIM record, which are needed
- a CNAME record: "The CNAME record is only needed if you want to track opens and clicks"
- Copy each value with the copy buttons (Copy SPF host, Copy SPF record, Copy DKIM host, Copy DKIM record, Copy CNAME host and Copy CNAME record), and add the records where your domain is managed, for example at your web host. Ask your IT team if you are not sure.
- Click Verify now. When the records are found, the domain changes from Unverified to Verified.
DNS changes can take some hours to work. If you don't have the DNS details at hand, click Skip and get notified to close the records for now, and come back later to click Verify now. Domains that aren't verified within 30 days are removed, and you can add them again.
Manage your domains
Each domain in the list shows whether it is Verified or Unverified. Click Expand details to see its DNS records again, and Delete to remove it.
Use the domain
In the campaign's email settings, choose your domain under Email sending domain. See Send emails to players.