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Gamification for consumer brands

Meet the people who buy your products

You sell through shops, so the shop knows your customers — you don't. A QR code on the pack, a sampling game or a product quiz lets people play with your brand directly, and you finally get to know them.

Meet the people who buy your products

Brands like KiMs and Tropicana use interactive campaigns to meet consumers directly.

Burger King Starbucks Toyota POWER Sport24 Wolt WWF nemlig.com Skoringen Anthon Berg Change Lingerie Fleggaard Uno-X
The consumer brand challenge

Great products. Too little contact with the people who buy them.

Consumer brands spend a lot to be seen, but often own very little of the relationship. These are the gaps a game can close.

The shop owns the customer

Your buyers pay at someone else's till. A game on the pack or online gives you their consent and contact details directly.

Read more: The shop owns the customer

Launches that vanish on the shelf

Turn a new product into a game with free samples and coupons, so people actually try it.

Ads people scroll past

A quiz or a wheel holds attention for minutes, not seconds. Yuaia Haircare lowered its lead price by around 50%.

Read more: Ads people scroll past

Little feedback from real buyers

Ask a few questions in the game and learn what people think of your product — from people who have tried it.


First-party data

One campaign. Twelve months of data.

Toyota Denmark runs a recurring "Win a car" campaign with Scratcher. It isn't a one-off competition — it's how Toyota learns what its future customers want.

Learn while you play

Quizzes explain electric cars, hybrids and what it's like to own a Toyota. Every answer tells Toyota a little more.

Permission first

Everyone who takes part gives their consent, so Toyota can follow up by email in its own channel.

From interest to the dealer

The data shows who is close to buying, and dealers get leads asking for test drives and quotes.

Toyota campaign graphic with a car, quiz on a phone and key results

285,000+

quiz and survey participations

1,274

test drives

2,591

price and trade-in quote requests


Campaigns that work for consumer brands

Sample it, explain it, ask about it

Pick from 40+ formats. These three help brands get their product into people's hands — and learn from them.

Mystery box for sampling
Mystery box for sampling

Burger King turned its Whopper launch into a mystery box game with free burgers and coupons, across all its restaurants.

Read more: Mystery box for sampling

Product finder
Product finder

"Which charging solution should I choose?" Zapp's quiz helped people pick a product — and brought in 834 leads in two months.

Read more: Product finder

Survey after the sample
Survey after the sample

nemlig.com asks people what they thought of a product they received as a sample. Response rates went above 35%.

Read more: Survey after the sample


Customer story

Burger King made product sampling a game

Instead of one big launch event in one restaurant, Burger King launched its new Whopper with a nationwide mystery box game. People played online for a free Whopper or a discount coupon, and visits were spread over seven days and many restaurants.

Burger King new Whopper launch graphic with a burger and a mobile prize game

“As far as CPM goes, it was one of the lowest we've ever experienced. It was the first time we had something so aggressively tactical without just focusing on the product price.”

Mila HvilshøjHead of Marketing Denmark & Sweden, Burger King
  • 140,000+unique participants
  • 45.5%redemption rate for free Whopper coupons
  • 9%more Whopper orders
On the pack, on the shelf and in the feed
Channels

On the pack, on the shelf and in the feed

Your campaign is one link that works everywhere your product is seen: on a QR code, on social media or on your website. Consumers play on their own phone, and you collect the sign-ups — not the shop.

  • A QR code on packaging, shelf signs and point-of-sale material

  • Retail media with the shops that sell your products

  • Social ads that lead straight to a quiz or a wheel

  • Your own website, newsletter and SMS

  • Print a QR code on the packaging or a display. One scan and people are in the game.

  • Zapp sent Facebook and Google ads straight to its quiz and paid around €1.50 per lead.

  • Embed the game on a page or show it as a pop-up. Rascals' branded wheel of fortune gave it 275% monthly growth in newsletter subscribers.

Questions

Questions from consumer brands

Book a meeting
  • Yes. Every campaign gets a link and a QR code. Print the QR code on the pack, a shelf sign or a display, and people play on their own phone — no app needed.

  • You do. People sign up in your campaign and give their consent to you. You decide what you ask for, write your own consent text and choose when the data is deleted.

  • Yes. nemlig.com, for example, runs interactive campaigns for the brands it sells as part of its retail media. A campaign can carry both your brand and the shop's.

  • Yes. Give out free products or coupons as prizes, and follow up with a short survey to hear what people thought.

  • Yes. Our customers build campaigns in 65+ languages, and AI translation helps you make a version for each market.

Gamification marketing for consumer brands

If you make food, drinks, beauty products or anything else sold in shops, you know the problem: your customers buy your products, but the shop is the one that meets them. You pay for media, packaging and in-store displays — and still end up knowing little about the people who actually buy. Gamification marketing gives you a direct line. A short, fun game with a prize is a good reason for a consumer to leave their details with a brand, not just a store.

What consumer brands use games for

  • Building first-party data that you own, with consent
  • Product launches and sampling that get your product into people's hands
  • Teaching people about your product with a quiz or a product finder
  • Getting feedback from consumers who have tried the product
  • Lowering the cost of a lead compared with regular ads

Build your own first-party data

When the shop owns the till, you need another way to meet your buyers. A QR code on the pack, a link in a social ad or a game on your website lets people sign up with you directly. Toyota Denmark shows how far this can go: a recurring quiz campaign has collected more than 285,000 quiz and survey participations and led to thousands of test drives and quote requests. Read more about data enrichment and how to ask the right questions.

Make sampling and launches count

Sampling usually means handing out products and hoping for the best. A game makes it measurable. Burger King launched its new Whopper with a mystery box game: more than 140,000 people took part, 45.5% of the free Whopper coupons were used, and Whopper orders went up 9% during the campaign.

nemlig.com takes it a step further. After a product sample, a short survey asks people what they thought. The team expected a 5–10% response rate and got more than 35% — and learned that a significant share of them had never tried the brand before.

Tips for a launch campaign

  • Give the product itself as a prize, so people get to taste or try it
  • Add discount coupons for everyone else, so the game still leads to a purchase
  • Ask one or two questions about the product after people have tried it

Explain the product while people play

Some products need a little explaining. A quiz or a product finder turns that explanation into something people enjoy. Zapp's quiz helped people choose the right charging box and brought in 834 leads in two months. Yuaia Haircare used a personality test, spin-the-wheel and scratch cards to personalise its customer journey and lower its lead price by around 50%.

Meet people where they see your brand

Your campaign is one link, so it can live on packaging, in a shop, in an ad or in a newsletter. Put a QR code on the pack, run it as retail media with your shops, or send social traffic straight to the game. See how brand engagement campaigns keep people with your brand for minutes instead of seconds, and read about building memorable brand experiences.

Getting started

Pick one of 150+ templates, add your brand with the AI design kit and publish in many languages for every market. Sign-ups go straight to your CRM through 20 native integrations, Zapier or our API. Start a 14-day free trial, or book a meeting to plan your next launch with us.