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Your data is safe with us
Security & GDPR

Your data is safe with us

Scratcher is ISO 27001 certified — an international standard for keeping information safe. You decide what you collect, how you ask for consent and when data is deleted.

Trusted by brands like Burger King, Toyota and WWF

Burger King Starbucks Toyota POWER Sport24 Wolt WWF nemlig.com Skoringen Anthon Berg Change Lingerie Fleggaard Uno-X
Safe by design

Security you don't have to think about

ISO 27001 certified

We follow an international standard for keeping information safe, with regular reviews.

GDPR-friendly

You own the data. We process it on your behalf, under a data processing agreement.

You're in control

Decide what you collect, how you ask for consent and when data is deleted.


ISO/IEC 27001:2022 certificate for Scratcher ApS from Bureau Veritas, with the Bureau Veritas "Certified ISO 27001" badge
ISO 27001

Certified to ISO/IEC 27001:2022

Scratcher ApS is certified to ISO/IEC 27001:2022 by Bureau Veritas. The certificate covers how we develop, sell and support our software for interactive campaigns — including how we collect and protect data and permissions.

  • Certified by Bureau Veritas

  • Valid until 7 November 2028

  • Encryption, access control and two-factor login

  • Access only for employees who need it

Your data, your rules

You decide what you collect — and when it is deleted

When you run a campaign, you are the data controller for the data your players enter. Scratcher processes it on your behalf as a data processor, under a data processing agreement. You choose exactly what to ask for and how long to keep it.

  • Ask only for the information you need

  • Your own consent text and double opt-in

  • Delete player data automatically when a campaign ends

  • Send sign-ups straight to your email tool or CRM

You decide what you collect — and when it is deleted
The right access for every person
Access for your team

The right access for every person

Give each person on your team the access they need — and nothing more. Two-factor login keeps accounts safe, even if a password gets out.

  • User roles for your team

  • Two-factor login

  • Separate accounts for each brand or country on Enterprise

Read more

How we handle data and accessibility

Security FAQ

Answers to the questions IT, legal and procurement teams ask: hosting, encryption, access, backups, incidents and more.

Read more: Security FAQ

Privacy policy

What we collect, why, how long we keep it and your rights under the GDPR.

Read more: Privacy policy

Cookie policy

Which cookies we use, and how to change your choice at any time.

Read more: Cookie policy

Accessibility

Our website aims to meet WCAG 2.2, level AA. Read how we test it.

Read more: Accessibility