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Customer case
The online furniture retailer garnered 6800+ unique participants and saw their all-time lowest price per lead—€0,18!
BOBO is an online furniture store found in Denmark, Sweden, the Faroe Islands, and Greenland—with more to come! It has more than 20,000 different items in the shop, all of which are characterised by being from unique manufacturers, where quality and design are the focus.
For their campaign, BOBO created a gamification landing page featuring the Wheel of Fortune game format. By entering their information and spinning the wheel, participants had a chance to win a €250 gift card to BOBO’s online store. They also offered 1000 gift cards as consolation prizes, with values ranging between €5 and €15.
This combination of grand prize and consolation prizes allowed the furniture retailer to gather valuable customer data and target visitors in future newsletters. Data was added directly to BOBO’s CRM through Scratcher’s integration with Klaviyo.
The buying journey for furniture can often be long—this is why BOBO wanted to collect a lot of leads for their newsletter, allowing them to create targeted information and offers for their audience, eventually activating customers to move from “inspired” to “buyer”.
BOBO’s goal with Scratcher was to get the most relevant leads for as cheap as possible. To do that, they needed to provide their audience with something more than a standard pop-up. They needed to make it fun, inspiring, and interactive for visitors—that’s where Scratcher came in.
Helene Skilbred, Senior Fundraiser at MS-forbundet, led the innovative use of gamification to overcome challenges in expanding the donor base and engaging the audience for the organization, which supports individuals with Multiple Sclerosis (MS) and their families. By implementing gamification campaigns, MS-forbundet successfully boosted lead generation, increased donor conversion rates, and enhanced overall engagement. This NGO tells the impact of these tactics and shares the results achieved.
In the competitive igaming world, pip.dk stands out with its player-centric focus. Charlotte Møller Hansen, Head of CRM and Creative Content, explains how their emphasis on player engagement and high-quality content drives their success, boosting player loyalty and market position.