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Create new business and upsell opportunities with gamification marketing.

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Blog Post- Consumer Goods

Why Gamification Marketing Is Reshaping the Furniture Industry

For years, furniture marketing relied on dreamy living room setups and the occasional seasonal sale. It worked—until it didn’t. Gamification flips the script. Instead of waiting for customers to scroll past a sofa photo, retailers are giving them something to interact with. A scratchcard. A spin. A small challenge. It’s marketing that doesn’t feel like marketing — and that’s exactly the point.

 

The Attention Economy Needs a New Playbook

Let’s be honest: traditional marketing methods are losing traction. In a saturated market, simply pushing promotions isn’t enough. That’s where gamification marketing steps in—not to entertain for entertainment’s sake, but to challenge how we think about customer engagement.

Gamification marketing allows you to collect data about your customers’ favourites and general product preferences in an entertaining way. Give your audience different choices in your game and analyse which ones are more attractive and less attractive.

Case in Point: BOBO’s Strategic Spin

BOBO, a Danish online furniture retailer, didn’t reinvent the wheel — they spun it. Literally. By adding a Spin the Wheel feature to their site, they turned idle browsing into active engagement. No pop-up pressure, no salesy noise — just a chance to win a discount by playing along.

The payoff? More leads, lower acquisition costs, and results grounded in data — not gut feeling. Smart move, simple mechanic, real impact.  If you want to dive into the full story behind BOBO’s gamification success, you can read the detailed case here.

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CUSTOMERS PARTICIPATED

A player only counts as one,
no matter how many times they play the game.

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PER QUALIFIED LEAD

BOBO paid 0,18 EUR per qualified lead – that’s their all-time lowest price per lead.

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SCALABLE RESULTS

This was BOBO’s first real Scratcher campaign, giving them quick results and a super scalable model!

The Value Beyond the Spin

For furniture brands looking to stand out, gamification marketing delivers on multiple fronts:

  • User Insights: Gain real-time data on customer preferences through interactive tools.

  • Engagement Time: Keep users on your site longer with purposeful interaction.

  • Conversions: Turn fun moments into buying decisions—without feeling pushy.

  • Differentiation: Stand out in a marketplace where everyone’s shouting. You’re playing.

 

You Don’t Need to Reinvent the Platform

You don’t need to overhaul your entire strategy to get started. Gamified formats like Spin the Wheel or a Product Choose can be implemented quickly and tailored to reflect your brand’s identity. What matters is not the flash—it’s the alignment. When executed with intention, gamification marketing becomes a competitive edge.


In an industry that often clings to convention, gamification marketing challenges the status quo. It’s not a shortcut—it’s a smarter route. One that’s already reshaping how furniture brands connect, convert, and grow.

Ready to level up your engagement strategy?

Explore gamification marketing to create personalised experiences, foster engagement, and establish meaningful connections with your audience. With Scratcher as a partner you will have: